1 – Overview
MySmartUp Classes provides online tuition services for students of Classes 5 to 12.
We do not ship any physical products. All services are delivered digitally.
This policy explains how and when the tuition service will be delivered to the student after successful payment.
2 – Delivery of Online Tuition Services
After your payment is confirmed:
- You will receive a confirmation message on your registered email/phone.
- Within 2 to 12 hours, your Google Meet class link or batch details will be shared with you.
- In most cases, class links are delivered immediately or on the same day.
3 – Class Schedule & Access
- Students will receive the schedule of classes based on the subjects and class selected.
- Monthly, weekly, or daily class links may be shared depending on the batch.
- All classes are conducted via Google Meet.
If a class is missed due to a technical issue on our side, a makeup class will be scheduled.
4 – Delays in Service Delivery
Service delivery may be delayed due to:
- Technical issues
- High volume of admissions
- Network/server problems
- Incorrect contact details provided by the student
In such cases, delivery will occur within a reasonable time frame, and students will be notified.
5 – No Physical Shipping
Since MySmartUp Classes provides online tuition only, there is:
- No physical shipping
- No courier delivery
- No packaging
- No physical product dispatch
All communication and service delivery take place digitally.
6 – International Students
International students may join classes if they have:
- Stable internet
- Ability to access Google Meet
- Ability to pay through Razorpay using allowed methods (UPI/Card/Net Banking etc.)
No physical documents or packages will be shipped internationally.
7 – Queries & Support
For any questions about service delivery, students may contact us at:
📩 info@smartupdeal.com
📬 A-14, Street No.1, Krishna Nagar, Modinagar, Uttar Pradesh – 201204